In our newest newsletter feature, learn how Language Access works in action – in our communities, our business, and our lives.
Take a moment, and imagine you’re going to the doctor, but you don’t speak the local language.
How can you explain what’s happening to you?
How do you ask the questions that you need to know about treatment options, medication, or procedures?
Most importantly, how do you make sure you get the best care possible?
For many people who do not speak English as their first language while living in America, this is an everyday challenge.
The solution? That’s where interpreters come in! In a clinical setting, interpreters help patients and clinicians understand one another, and they play a vital part in ensuring that everyone gets the best care possible.
When the Health Center Association of Nebraska (HCAN) wanted to make sure their providers could work with interpreters successfully in a clinical setting, they called World Speaks!
We helped them create a video to train their providers to work with interpreters successfully in a clinical setting. We developed a script that is informative, easy to understand and – most importantly – designed to build trust and confidence within the clinician to patient relationship. The result is a training tool that can be used to train the community health center workforce for years to come.
Thanks so much to HCAN and our friends at Stable Gray for a great video shoot!
